Shipping policy
Thank you for shopping with us! Please review our shipping policy below for important information about how and when your order will be delivered.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with tracking details.
Shipping Time & Rates
Shipping times and costs vary depending on your location and selected shipping method. Estimated delivery times will be shown at checkout.
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days (depending on destination)
Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs delays or courier issues.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive an email with your tracking number. Tracking information may take up to 24 hours to update.
Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the shipping cost.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery timeframe, please contact us with your order number. We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Address
Please ensure that your shipping address is entered correctly. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about shipping, feel free to contact us at:
Email: Sales@electrikind.com